Privacy Policy

Welcome to Dahree ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our artist booking platform and related services.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, and password when you create an account
• Profile Information: Profile pictures, bio, business information, and other details you choose to provide
• Booking Information: Appointment details, service preferences, scheduling information, and client notes
• Payment Information: Payment method details, billing addresses, and transaction history (processed securely through Stripe)
• Communication Data: Messages, reviews, feedback, and appointment reminders sent through our platform
• Business Information: Service offerings, pricing, availability, and business location data
• Team Information: Employee details, positions, and work schedules (for business accounts)
• Gmail Data: Email content and metadata (only with explicit consent for automated payment processing)

1.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, features used, interaction patterns, and appointment booking analytics
• Location Data: General location information for service area matching (with your consent)
• Cookies and Similar Technologies: To enhance your experience, maintain login sessions, and analyze usage
• Notification Data: Delivery status of SMS and email notifications
• Payment Processing Data: Transaction logs and payment method information (through Stripe)

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our booking platform and services
• Process appointments, payments, and subscription billing
• Send appointment confirmations, reminders, and updates via SMS and email
• Facilitate communication between service providers and clients
• Automatically detect and process payments from Gmail (with your consent)
• Manage team members and employee access to business accounts
• Provide push notifications for important updates
• Generate analytics and business insights for service providers
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Ensure platform security and prevent fraud
• Comply with legal obligations and tax requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: With trusted third-party service providers who assist in operating our platform (Stripe for payments, SMS providers, email services, hosting providers, etc.)
• Service Providers and Clients: With service providers and their clients to facilitate bookings and provide services
• Team Members: With authorized team members and employees for business account management
• Gmail Integration: With Google's Gmail API for automated payment detection (only with your explicit consent)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

4. Gmail Integration and Automated Payment Processing

Our platform offers an optional feature that integrates with your Gmail account to automatically detect and process payments from clients. This feature:

• Requires Explicit Consent: You must explicitly opt-in and authorize Gmail access
• Limited Scope: Only processes emails related to payments and appointments
• Secure Access: Uses OAuth 2.0 for secure, read-only access to your Gmail
• Revocable: You can revoke Gmail access at any time through your account settings
• Data Minimization: Only extracts payment amounts, sender information, and relevant appointment details
• No Email Storage: We do not store your email content beyond what's necessary for payment processing

This feature is completely optional and can be disabled without affecting other platform functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through Stripe
• Secure Gmail API integration with OAuth 2.0
• Regular security audits and penetration testing

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser settings

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. We may retain certain information for longer periods to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is effective as of the date listed above and applies to all users of the Dahree platform.