Privacy Policy

Welcome to Dahree ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, retain, and safeguard information when you use the Dahree website, iOS application, artist booking platform, and related services (collectively, the "Service").

1. Information We Collect

1.1 Personal Information

We may collect the following personal information:

• Account Information: Name, email address, phone number, username or account identifier, and password when you create or use an account
• Profile and Contact Information: Profile pictures, bio, business information, Instagram handle, and other details you choose to provide
• Booking and User Content: Appointment details, service preferences, scheduling information, client details, owner notes, and blocked-time notes
• Payment and Financial Information: Appointment prices, deposits, tips, selected payment method, payment status, and transaction history. Payment credentials are processed by Apple and/or Stripe; Dahree receives transaction tokens, identifiers, statuses, and related records needed to complete and reconcile payments rather than full payment card numbers
• Communication Data: Messages, reviews, feedback, and appointment reminders sent through our platform
• Business Information: Service offerings, pricing, availability, and business location data
• Team Information: Employee details, positions, and work schedules (for business accounts)
• Gmail Data: Email content and metadata (only with explicit consent for automated payment processing)

1.2 Automatically Collected Information

We automatically collect certain information when you use our platform:

• Device Information: IP address, browser type, operating system, device identifiers, and iOS push-notification tokens
• Website Usage Data: The website may collect pages visited, features used, interaction patterns, and appointment booking analytics
• Location Data: The website may collect general location information for service-area matching when you provide it or grant permission; the current iOS app does not collect precise or coarse device location
• Cookies and Similar Technologies: Used on the website to maintain sessions, provide features, and understand usage
• Notification Data: Delivery status of SMS and email notifications
• Payment Processing Data: Transaction logs and payment method information (through Stripe)

2. How We Use Your Information

We use the collected information for the following purposes:

• Provide and maintain our booking platform and services
• Process appointments, payments, and subscription billing
• Send appointment confirmations, reminders, and updates via SMS and email
• Facilitate communication between service providers and clients
• Automatically detect and process payments from Gmail (with your consent)
• Manage team members and employee access to business accounts
• Provide push notifications for important updates
• Generate analytics and business insights for service providers
• Improve our services and develop new features
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)
• Ensure platform security and prevent fraud
• Comply with legal obligations and tax requirements

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

We do not use information collected through the iOS app to track you across apps or websites owned by other companies. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

• Service Providers: With trusted providers that assist in operating the Service, including Stripe and Apple for payments, hosting and infrastructure providers, SMS and email providers, and Apple Push Notification service
• Service Providers and Clients: With service providers and their clients to facilitate bookings and provide services
• Team Members: With authorized team members and employees for business account management
• Gmail Integration: With Google's Gmail API for automated payment detection (only with your explicit consent)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

We require service providers that receive personal information to protect it consistently with this Privacy Policy and applicable law, use it only to provide contracted services, and apply appropriate security safeguards.

4. iOS App Data and Device Permissions

The Dahree iOS app sends account, client, appointment, note, financial, transaction, user ID, and push-notification token data to Dahree's servers so that signed-in users can manage their businesses across devices. This information is linked to the relevant Dahree account and is used for app functionality, not cross-app advertising or tracking.

• Notifications: If you grant notification permission, the app sends an Apple Push Notification service device token to Dahree so we can deliver account and appointment notifications. You can revoke permission in iOS Settings.
• Face ID: If you enable Face ID sign-in, authentication is performed by Apple's LocalAuthentication framework on your device. Dahree does not receive or store your facial biometric data.
• Payments: Apple Pay and Stripe may process payment credentials under their own privacy policies. Dahree stores the resulting transaction identifiers, amounts, payment status, and payment-method category needed for appointment and business records.

5. Gmail Integration and Automated Payment Processing

Our platform offers an optional feature that integrates with your Gmail account to automatically detect and process payments from clients. This feature:

• Requires Explicit Consent: You must explicitly opt-in and authorize Gmail access
• Limited Scope: Only processes emails related to payments and appointments
• Secure Access: Uses OAuth 2.0 for secure, read-only access to your Gmail
• Revocable: You can revoke Gmail access at any time through your account settings
• Data Minimization: Only extracts payment amounts, sender information, and relevant appointment details
• No Email Storage: We do not store your email content beyond what's necessary for payment processing

This feature is completely optional and can be disabled without affecting other platform functionality.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Secure payment processing through Stripe
• Secure Gmail API integration with OAuth 2.0
• Regular security audits and penetration testing

7. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Delete your account directly in the iOS app through Settings > Delete Account, or request deletion by emailing support@dahree.com
• Portability: You may request a copy of certain account and business data in a commercially reasonable format, subject to technical limitations and applicable law
• Opt-out: Unsubscribe from marketing communications
• Cookies: Manage cookie preferences through your browser settings
• Device Permissions: Revoke notification and other device permissions at any time in iOS Settings

8. Data Retention

We retain personal information while your account is active and as needed to provide the Service. After account deletion, we generally delete or de-identify account data within 30 days, unless a longer period is reasonably necessary to complete transactions, prevent fraud, maintain security, resolve disputes, enforce agreements, or comply with tax, accounting, or other legal obligations. Backup copies may remain for a limited period until overwritten through our normal backup cycle.

9. Children's Privacy

Our platform is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

11. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our platform and updating the "Last Updated" date. Your continued use of our platform after such changes constitutes acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

This Privacy Policy is effective as of the date listed above and applies to all users of the Dahree platform.